PAYMENT
Pre Spliced Kits and accessories:
Your order will not be processed until full payment has been received.
Custom Solutions:
A deposit will be required to generate your job and upon completion, payment terms strictly 7 days. All materials remain the property of DLS until final invoice is paid in full
SHIPPING
All orders are shipped from our Cronulla, Sydney Workshop. Orders are normally shipped within 5 – 10 business days (pending supply and demand) – generally faster!
Postage is free for Sydney metro, Southern Sydney, Wollongong
RETURNS
Should you wish to return your purchase for exchange or refund please follow the steps below.
Please note that items which have been cut to length may not be able to be returned for credit. Items must not be used and in original condition, if returned items are damaged this will impact the refund amount.
Please contact info@docklinglinesolutions.com.au to discuss prior to attempting to return these items.
- Pack your return securely for safe shipping.
- Include inside the package a copy of your invoice and tell us why you are returning your purchase and what action you wish us to take.
- Be sure your package is insured for freight and any other costs are prepaid. We don’t accept responsibility for loss or damage to returned parcels.
POST TO
Docking Line Solutions
PO Box 1133
Cronulla NSW 2230